1. Can you provide a certificate of conformance with each shipment?

Yes – we understand that many of our customers require these certificates and supply them at no additional charge.

2. Can you do level 3 PPAP’s?

Yes – since we are TS16949 certified we are fully capable of doing all levels of PPAP’s required by our vast customer base.

3. Can you provide engineering support?

Yes – this is a very strong area for helping our customers achieve their goals. Utilizing our cad configurator and strong personal engineering support is one of the ways we have delighted many of our customers.

4. Can you ship over seas?

Yes - we can ship anywhere in the world and with our global alliances we can easily navigate getting your product where it needs to be.

5. Are your designing, prototyping, and manufacturing done in USA?

Yes – we have strong engineering and prototyping capabilities that can be done in USA and Mexico.

6. How fast you can manufacture samples?

It depends on the sample’s complexity, materials’ and machine’s availability, but it is usually done within the same day or within few days of placing the request.

7. Where are your manifesting operations?

In Cypress, California, USA. Our parent company has 17 spring manufacturing plants around the world.

8. How big is your California facility?

It is about 50,000 sq ft, 70 employees, and about 200 spring manufacturing machines.

9. Can you manufacture springs made out of titanium or nitinol?

Yes – we can manufacture almost any type of steel or wire.

10. Can you manufacture valve engine springs?

Yes – we can but this is not our core business.

11. Can you manufacture “micro springs”?

Yes - but not in our California manufacturing plant. We can produce as small as .004 inch in California. We do have micro capabilities in Japan.

12. Can you manufacture plastic springs?

Yes - but not in our California manufacturing plant. We work closely with our facility in Japan to import plastic springs for many of our customers.

13. Are you ISO certified?

Yes - our plant is third-party certified to 14001 and TS ISO/TS16949:2002.

14. Can I get a tour of a Kato plant?

Yes - We appreciate the opportunity to "show off" our facility. Call us to schedule a tour.

15. Do you have any “Standard Springs” available?

We have a limited number of overrun springs that are available. Please provide the approximate specifications and we will provide you with available samples.

16. Was Tigger’s tail made by Kato Spring?

Yes. In 1957 Walt Disney personally wrote to Kato Sping (located nearby in Cypress, adjacent to Anaheim) and said he was designing a new character for the "Winnie the Pooh" series. He asked for assistance in designing a spring that could be used in the tail of an animated tiger. Ken Suyama, then Executive Vice President of Kato Spring, spoke very little English. When he responded back to Mr. Disney that we would indeed be available to assist in the design he spelled the word "tiger" with two "g"s, and the name "TIGGER" (that's "T", "I", "DOUBLE G" "ER") was born. [just kidding]

17. Can you provide a certificate of conformance with each shipment?